Today’s episode features a number of interviews Karl conducted at the recent GFI Conference in Orlando.
Karl first speaks with Datto’s Rob Rae, who briefly shares how much growth Datto has undergone of late. Rob says Datto is undergoing phenomenal growth and they were recently named on the Inc. 500 for the third consecutive year.
Rob discusses continuity as a viable solution for small business and how Datto’s solution is a good option for MSPs to add to their portfolio of services. Rob says it is important for MSPs to get away from selling backup to clients based on disasters. He says end users are beginning to understand the cost of downtime more and more, and selling based on the world of data ransoming and data hijacking is something an MSP should include in their services.
Karl and Rob also discuss the future of hybrid cloud solutions and data storage issues, particularly in relation to storage across country lines.
Karl also speaks to ASCII’s Jerry Koutavas who notes that ASCII has just hit their 30th anniversary mark. Jerry and Karl talk in depth on how well ASCII forums are doing. Jerry says the forums have become an extraordinarily viable community due to the amount of sharing among MSPs on these forums. He says they regularly have around 2,500 messages a month between MSPs of varying sizes, from companies handling Homeland Security to one-man shops.
Jerry encourages listeners to check out their website to learn more.
And in today’s Oddballs segment, Manuel Palachuk dissects general vs. specific communication within our MSP business and between our Techs and customers. He offers tips on avoiding communication gaps.
Click below to hear October 20th’s show:
And listen through to the end for a special show coupon to access a discount to Karl’s down under tour!
The SMBRoadshow 2014 is heading to Australia and New Zealand in November!!