Today’s episode features a number of interviews Karl conducted at the recent GFI Conference in Orlando.

Karl first speaks with Datto’s Rob Rae, who briefly shares how much growth Datto has undergone of late. Rob says Datto is undergoing phenomenal growth and they were recently named on the Inc. 500 for the third consecutive year.

Rob discusses continuity as a viable solution for small business and how Datto’s solution is a good option for MSPs to add to their portfolio of services. Rob says it is important for MSPs to get away from selling backup to clients based on disasters. He says end users are beginning to understand the cost of downtime more and more, and selling based on the world of data ransoming and data hijacking is something an MSP should include in their services.

Karl and Rob also discuss the future of hybrid cloud solutions and data storage issues, particularly in relation to storage across country lines.

Karl also speaks to ASCII’s Jerry Koutavas who notes that ASCII has just hit their 30th anniversary mark. Jerry and Karl talk in depth on how well ASCII forums are doing. Jerry says the forums have become an extraordinarily viable community due to the amount of sharing among MSPs on these forums. He says they regularly have around 2,500 messages a month between MSPs of varying sizes, from companies handling Homeland Security to one-man shops.

Jerry encourages listeners to check out their website to learn more.

And in today’s Oddballs segment, Manuel Palachuk dissects general vs. specific communication within our MSP business and between our Techs and customers. He offers tips on avoiding communication gaps.

Click below to hear October 20th’s show:

And listen through to the end for a special show coupon to access a discount to Karl’s down under tour!
The SMBRoadshow 2014 is heading to Australia and New Zealand in November!!

We have a very busy show today!

Karl is joined by two special guests.

First up, Karl talks to Zynstra CEO Nick East. Zynstra is a UK based business set to launch in North America this fall. Nick, who is currently touring America, talks about their hybrid cloud on premise solution. He says their launch timing and solution are perfect for those considering alternatives following the end of support for Windows 2003 and the end of life of SBS. 

Karl also talks to Jenifer Landers, from Fully Expressed Potential. Jenifer is a featured speaker in the Systematic Success 2014 online conference on next week. Jenifer orients listeners on the topic she will be presenting entitled Conceptual Selling – How to Sell Something Your Client Can’t See. 

Our Oddballs segment today features Computer Wallah Bob Nitrio giving his assessments of the PSA tool AffinityLive and of the new hosted accounting solution Xero (pronounced zero).

Another highlight in today’s show is the announcement of the winner in our first-ever Odd Tuesdays draw! One lucky winner is announced as winning a free membership to Third Tier’sSMBKitchen’s ASP Project. 

Listeners are also reminded that this is the last week to qualify for the Odd Tuesdays’ discount code for the Ultimate 2014 Conference Bundle! Be sure to listen for the discount code! The online conference starts next week!!

Click below to hear June 3rd’s show:

Karl speaks with PowerCloud’s Bob Biddle and one of PowerCloud’s partners, MJ Shoer from Jenaly Technology Group, about WiFi as a Service (WFaaS). Bob describes in detail how cloud managed WiFi allows a small business to put together a series of access points that can be remotely managed by an MSP. He notes that PowerCloud addresses how to remotely manage BYOD and efficiently enables the creation of a network for all the smart phones and tablets coming into a business’ network.

MJ shares his experiences in using PowerCloud’s offering, which he has found to be a great solution due to its scalability. He says they have deployed the solution to manage very simple to complex networks. He says the solution allows them to use the same technology rather than different options depending on breadth of requirements.

PowerCloud has made available a whitepaper for listeners outlining the benefits of WFaaS, addressing mobility, the benefits of cloud managed WLANs, and how WFaaS is a great opportunity for MSPs/VARs in light of today’s explosive mobile device growth. Click here to access the whitepaper: WiFi as a Service: Market Persepective for VARs/MSPs Targeting SMBs.

Amy Babinchak also joins us in today’s Oddballs to share perspectives on and best practice tips in delegating in your MSP business.

The Odd Tuesdays’ discount code for The Ultimate 2014 Conference Bundle is still on! Be sure to listen for the discount code! 

Click below to hear May 20th’s show: