Data Loss Realities & Myths And Wayward Techs

ByMonica Caraway Uncategorized

Ted Hulsy, eFolder

Listen to today’s episode HERE.

eFolder‘s Marketing VP Ted Hulsy joins us on the show to talk about their Cloudfinder solution. Cloudfinder is a business-grade cloud-to-cloud SaaS backup that currently backs up an organization’s Office 365, Google Apps, Salesforce, and Box accounts.

Ted also gives an overview of how eFolder connects with partners who are “working on their businesses”. He says they have had great success in connecting with such partners at Robin Robins, Gary Pica, and HTG events.

 

Manuel Palachuk

 

One of our resident Oddballs, Manuel Palachuk, also joins us in our Oddballs segment to talk about how to motivate wayward technicians through “smart goals”.

 

 

Click to listen to today’s episode!

Odd Tuesdays

Listen out for today’s listener coupon to save $$ on the upcoming MSP Online Conference!

MSP Online Conference

 

*LINKS from today’s episode*

* Great Little Seminar Online Courses
June 2 – June 30
Online Classes
Financial Processes that Make All the Difference
Register HERE.

* Business Solutions Channel Transitions Seminar
June 4
Newark, NJ
Find Out More HERE.

* VARTrends @ ChannelCon
June 15
New Orleans, LA
Find Out More HERE.

* Datto Partner Conference
June 15 – 17
New Orleans, LA
Find Out More HERE.

* SMB Online Conference 2015
June 23 – 25
Online
Find Out More HERE.

You can find a full 2015 listing of MSP & Tech events happening in Karl’s weekly newsletter.
Sign up at KarlsNews.com to sign up!

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Still Odd

ByMonica Caraway Karl Palachuk, Managed Services

First of all…WOOT!

We made it a full year in production!!

Odd Tuesdays

 

Our debut was last year, Jan 21 2014, where we welcomed SMB Nation’s Harry Brelsford and Cloud Nine’s Lars Anderson.

We have since added our Oddballs segment with the amazing resident Oddballs Rayanne Buchianico, Computer Wallah Bob Nitrio, Amy Babinchak, and Manuel Palachuk. We have also syndicated the show to iTunes!

And we look forward to a great year for Odd Tuesdays ahead!

Thanks to everyone who has been following the show, telling others about the show, liking us on Facebook, giving us terrific show ideas, and a special thanks to Eric Black from Fiverr who has been responsible for much of the artwork on our blog!

Karl and I thank you very much!! 🙂     …and now, on to more Podcasts!

Robert CraneIn today’s episode, Robert Crane, from CIAOPS, talks about the “green fields” opportunity that exists with SharePoint. Robert has written a number of books on SharePoint and says MSPs who choose to be a reseller of SharePoint become a specialist in a broadening technology landscape.

Robert explains that being a reseller allows MSPs to offer clients better compliance and control options, improved dynamic search capabilities, as well as a host of other progressive options.

Manuel Palachuk also joins today’s program in our Oddballs segment. Manuel shares some terrific how-to’s on documenting your processes.


Manuel Palachuk

 

 

 

 

 

 

Click below to catch today’s episode!

Odd Tuesdays

 

* And be sure to listen for the Odd Tuesdays coupon code good for everything in the SMBBooks store!
Great deals on online classes (like below) and more!

Great Little Seminar

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Results & Building Vendor Relationships

ByMonica Caraway Karl Palachuk, Managed Services

Results Software

In today’s episode of Odd Tuesdays, Karl talks to Mike Honig, Senior Director of Business Development at Results Software.

Mike talks about Results’ expanded CRM system that includes project management and field service management components. He says the software is mobile enabled and includes time tracking. Mike notes that the time tracking is integrated into QuickBooks for tracking of both employee time and client billable time.

 

Amy Babinchak
Our Oddballs segment today features Amy Babinchak discussing the importance of MSPs building and developing vendor relationships.

And as always the latest in Tech news and events happening around the place is announced – as well as the fact that Odd Tuesdays is now officially syndicated to the iTunes store!

 

 Click below to hear November 4th’s show:

Odd Tuesdays

 

Today’s episode also features a discount code for listeners to register to the brand new Great Little Seminar 5-week online course starting up on Dec. 1.  The course is instructed by both Manuel & Karl Palachuk, co-authors of the book The Network Migration Workbook.

 

Great Little Seminar

 

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Datto’s Continuity & an ASCII Scoop

ByMonica Caraway Cloud, Karl Palachuk, Managed Services

DattoToday’s episode features a number of interviews Karl conducted at the recent GFI Conference in Orlando.

Karl first speaks with Datto’s Rob Rae, who briefly shares how much growth Datto has undergone of late. Rob says Datto is undergoing phenomenal growth and they were recently named on the Inc. 500 for the third consecutive year.

Rob discusses continuity as a viable solution for small business and how Datto’s solution is a good option for MSPs to add to their portfolio of services. Rob says it is important for MSPs to get away from selling backup to clients based on disasters. He says end users are beginning to understand the cost of downtime more and more, and selling based on the world of data ransoming and data hijacking is something an MSP should include in their services.

Karl and Rob also discuss the future of hybrid cloud solutions and data storage issues, particularly in relation to storage across country lines.

 

ASCIIKarl also speaks to ASCII’s Jerry Koutavas who notes that ASCII has just hit their 30th anniversary mark. Jerry and Karl talk in depth on how well ASCII forums are doing. Jerry says the forums have become an extraordinarily viable community due to the amount of sharing among MSPs on these forums. He says they regularly have around 2,500 messages a month between MSPs of varying sizes, from companies handling Homeland Security to one-man shops.

Jerry encourages listeners to check out their website to learn more.

 

Manuel Palachuk

And in today’s Oddballs segment, Manuel Palachuk dissects general vs. specific communication within our MSP business and between our Techs and customers. He offers tips on avoiding communication gaps.

 

 

 

Click below to hear October 20th’s show:

Odd Tuesdays

And listen through to the end for a special show coupon to access a discount to Karl’s down under tour!
The SMBRoadshow 2014 is heading to Australia and New Zealand in November!!

SMB Roadshow

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Avoid Overwhelm As An IT Business Owner

ByMonica Caraway Karl Palachuk, Managed Services

Richard Tubb
Richard Tubb joins the program ahead of his impending book release of The IT Business Survival Guide.

Richard joined Karl earlier in the year in Karl’s annual SMB Online Conference and the two have frequently collaborated over the last 8 years.

Karl and Richard talk about the book, which Richard stresses is not just another “guide to running an MSP business”. Richard says the book is an easy-to-read guide full or practical advise for MSPs that are struggling with the daily stresses of running an IT business.

The book is born out of Richard’s personal experience with running an IT business and blogging tips for MSPs for 15 years.

 

Manuel Palachuk
Manuel Palachuk, a brand new addition to the show’s Oddballs team, delivers his first Oddballs tips segment!

Manuel has over 25 years of business, management, and training experience in the computer and electronics industries. He is an expert in process management. A number of his whitepapers and webinars on the subject can be found here.

Today Manuel discusses the value of learning and understanding a technology before you need it.

 

 Click below to hear August 19th’s show:

Odd Tuesdays

The Profit Value of Working in Real Time

ByMonica Caraway Managed Services

Manuel PalachukListen in to today’s episode where Karl speaks to MSP Coach Manuel Palachuk.  Manuel talks about the importance of everyone from management to admin working in real time in your managed service business. He encourages listeners to remain firm with staff in both training them in and holding them accountable to operating every day under such a system.

Manuel has just completed a 5-week course covering the specifics of how to implement working in real time. The Critical Habit for Success: Working in Real Time is a course offered in our MSP academic program over at greatlittleseminar.com.

The course has concluded, however, all course materials, handouts, and class recordings are accessible via – http://bit.ly/RealTimeTrack.

Rayanne Buchianico

Rayanne Buchianico joins us again in our Oddballs segment.

Rayanne offers more QuickBooks tips specific for managed service providers. Today she covers when and how to utilize account numbers.

Listeners are also reminded that they still qualify for the Odd Tuesdays’ discount code for The Ultimate 2014 Conference Bundle! Be sure to listen for the discount code!

 

Another highlight in today’s show is our first-ever Odd Tuesdays draw!

Odd Tuesdays listeners are being offered a Chance to Win a Free membership to Third Tier’s SMBKitchen’s ASP project. The ASP project includes a series of webinars and MSP educational tutorials from three Microsoft MVPs : Amy Babinchak, Susan Bradley, and Phil Elder. As Amy says of the project, “We’re all about providing practical information that we are actively implementing today in our businesses.”

Listen to the show below for details on how to enter the draw!!

Managed Services

Click below to hear June 3rd’s show:

Odd Tuesdays