Tips for Serving the New Generation of SMB Owners

Jul 07

Listen to today’s episode HERE.

ToDavid Maffeiday Dave Maffei from Carbonite joins the show to talk about his recent guest column in ChannelPro magazine entitled Three Tips for Serving the New Generation of SMB Owners. Dave outlines the sorts of disconnect that can occur between millennials and baby boomers and offers ways for managed service providers to address them.

Dave also talks about Carbonite’s partner program. He says there are “no handcuffs on the reseller with Carbonite”. He says there are a number of options in how the relationship between Carbonite, the reseller, and the end-user can be. Dave encourages MSPs to check out their partner website.

We conclude the production of our Odd Tuesdays Podcast in this episode. Our host, Karl Palachuk will be focusing on the SMB Community Podcast show moving forward.

SMB Community PodcastThe SMB Community Podcast has been running since 2012 and features vendor and VARs/MSPs interviews. In fact, listeners and vendors alike are encouraged to nominate for an interview with the show. You can check out details on how to nominate here.

SMB Community Podcast listeners can subscribe to the SMB Community Podcast RSS feed or listen to the show on iTunes.

 

 

Monica Caraway Thank you to all of our loyal Odd Tuesdays listeners! It was a great pleasure to produce the show and engage with the MSP community. A special thanks to our Oddballs contributors as well! It was a wonderful experience working with you 🙂 – Monica Caraway, Producer/Co-Host, Odd Tuesdays

 

 Click to listen to today’s episode!

Odd Tuesdays

 

Last chance to use the OddTuesdays show coupon! The coupon is good for anything in the MSP store – 20% off entire order. Coupon expires at the end of July.

SMB Books

 

*LINKS from today’s episode*

* Great Little Seminar Online Classes
July 7 – Aug 4
Online Classes
Introduction to Relax Focus Succeed® – taught by Karl Palachuk
Find Out More HERE.

*Microsoft Worldwide Partner Conference
Julu 12 – 16
Orlando, FL
Find Out More HERE.

* SMBTech Fest
July 23 – 24
Anaheim, CA
Find Out More HERE.

* MAX 2015 (MAXfocus Partner Conference)
July 27 – 28
Melbourne, Australia
Find Out More HERE.

* Melbourne SMB IT Pros
July 29
Melbourne, Australia
Find Out More HERE.

You can find a full 2015 listing of MSP & Tech events happening in Karl’s weekly newsletter.
Sign up at KarlsNews.com to sign up!

Read More

Strip Away The BS! What You Need To Score Big With Your Marketing

Jun 16

UlisticListen to today’s episode HERE.

Today Karl talks to Ulistic’s Stuart Crawford who gives a run down on the types of public relations they do for their managed service provider clients. Ulistic is a full-service marketing agency for MSPs that includes services that cover outsourced web-marketing, business websites, social media, email blasting, case study writing, Google AdWords, and more!

 

Dave Seibert

Dave Seibert, from IT Innovators, talks about the various IT conferences he is involved with currently, to include the SMB TechFest quarterly conference and the SMB Online Conference.

 

Rayanne BuchianicoRayanne Buchianico also joins us in our Oddballs segment and gives a QuickBooks tip on how to handle bounced checks.

 

 

 

 

Click to listen to today’s episode!

Odd Tuesdays

 

Listen out for today’s listener coupon to save on Karl’s upcoming 4th annual MSP Online Conference!

MSP Conference

 

*LINKS from today’s episode*

* SMB Online Conference 2015
June 23 – 25
Online
Find Out More HERE.

*ASCII Success Summit Tours
June 24 – 25
New York / New Jersey
Find Out More HERE.

* Windows 10 Behind the Curtain Event
June 23rd
Ft. Lauderdale, FL
Find Out More HERE.

* Windows 10 Behind the Curtain Event
June 25th
Austin, TX
Find Out More HERE.

* Webinar – Globalization of SMB – Featuring TechSoup’s Chris Worman
June 30th – 10:00AM Pacific
Online *Free*
Register now HERE.

You can find a full 2015 listing of MSP & Tech events happening in Karl’s weekly newsletter.
Sign up at KarlsNews.com to sign up!

Read More

Data Loss Realities & Myths And Wayward Techs

Jun 02

Ted Hulsy, eFolder

Listen to today’s episode HERE.

eFolder‘s Marketing VP Ted Hulsy joins us on the show to talk about their Cloudfinder solution. Cloudfinder is a business-grade cloud-to-cloud SaaS backup that currently backs up an organization’s Office 365, Google Apps, Salesforce, and Box accounts.

Ted also gives an overview of how eFolder connects with partners who are “working on their businesses”. He says they have had great success in connecting with such partners at Robin Robins, Gary Pica, and HTG events.

 

Manuel Palachuk

 

One of our resident Oddballs, Manuel Palachuk, also joins us in our Oddballs segment to talk about how to motivate wayward technicians through “smart goals”.

 

 

Click to listen to today’s episode!

Odd Tuesdays

Listen out for today’s listener coupon to save $$ on the upcoming MSP Online Conference!

MSP Online Conference

 

*LINKS from today’s episode*

* Great Little Seminar Online Courses
June 2 – June 30
Online Classes
Financial Processes that Make All the Difference
Register HERE.

* Business Solutions Channel Transitions Seminar
June 4
Newark, NJ
Find Out More HERE.

* VARTrends @ ChannelCon
June 15
New Orleans, LA
Find Out More HERE.

* Datto Partner Conference
June 15 – 17
New Orleans, LA
Find Out More HERE.

* SMB Online Conference 2015
June 23 – 25
Online
Find Out More HERE.

You can find a full 2015 listing of MSP & Tech events happening in Karl’s weekly newsletter.
Sign up at KarlsNews.com to sign up!

Read More

Business Solutions for MSPs

May 19

Listen to today’s episode HERE.

Bernadette Wilson_OT_5Bernadette Wilson, Associate Editor of Business Solutions Magazine, joins the show today to talk about the resources and articles the magazine provides for IT channel company executives, VARs, integrators, and MSPs.

Bernadette also highlights some current article features and updates listeners on their current Channel Transitions conference tour (Odd Tuesdays listeners are given a special code in the interview to access a free pass to one of the conferences.).

Rayanne Buchianico

 

Resident Oddball Rayanne Buchianico also joins the show in our Oddballs segment. Rayanne runs through tips on how to make use of downloading bank transactions via QuickBooks.

 

The episode also includes the latest in Tech News and upcoming tech events!

 

Click to listen to today’s episode!

Odd Tuesdays

 

Listen out for today’s listener coupon to save $$ on the upcoming MSP Online Conference!

MSP Online Conference

 

*LINKS from today’s episode*

* ASCII Success Summit Tours
May 27 – 28
Chicago, IL
Find Out More HERE.

* WITI Summit (Women In Technology)
May 31 – June 2
San Jose, CA
Find Out More HERE.

* LabTech Automation Nation
June 1 – 3
Orlando, FL
Find Out More HERE.

* Webinar – Globalization of SMB Series
May 26th – 10:00 AM Pacific
*Free* Registration HERE.

* Great Little Seminar Online Courses 
June 2 – June 30
Online Classes
Financial Processes that Make All the Difference
Register HERE.

You can find a full 2015 listing of MSP & Tech events happening in Karl’s weekly newsletter.
Sign up at KarlsNews.com to sign up!

Read More

SharePoint & Office365 Consultancy

May 05

 

Robert CraneListen to today’s episode HERE.

 

Today, Karl talks to SharePoint & Office365 Expert Robert Crane regarding his consultancy and how he helps resellers & MSPs develop sales methodology for SharePoint and Office365.

 

Manuel Palachuk

 

We are also joined by one of our resident Oddballs, Manual Palachuk, in our Oddballs segment to talk about how to cultivate top talent techs for your MSP business.

 

 Click to listen to today’s episode!

Odd Tuesdays

Listen out for today’s listener coupon to save $$ on the upcoming MSP Online Conference!

Online Conference

 

*LINKS from today’s episode*

* VSR’s 2015 Business Optimization Summit – West
May 6 – 8 Marina del Rey, CA
Find Out More HERE.

* Business Solutions Retail IT VAR of the Future
May 12-13
Las Vegas, NV
Find Out More HERE.   

* Citrix Synergy
May 12 – 14
Orlando, FL
Find Out More HERE

* SMB Nation Office 365 Tour
May 14th
Washington, DC
Find Out More HERE.  

* Autotask Community Live
May 17 – 19
Miami, FL
Find Out More HERE.

* XChange SLED
May 19 -20
Atlanta, GA
Find Out More HERE.

* ASCII Success Summit Tours
May 27 – 28
Chicago, IL
Find Out More HERE.

* WITI Summit (Women In Technology)
May 31 – June 2
San Jose, CA
Find Out More HERE.

* Webinar – Globalization of SMB Series
May 26th – 10:00 AM Pacific
*Free* Registration HERE.

* Great Little Seminar Online Courses 
June 2 – June 30
Online Classes
Financial Processes that Make All the Difference
Register HERE.

You can find a full 2015 listing of MSP & Tech events happening in Karl’s weekly newsletter.
Sign up at KarlsNews.com to sign up!

Read More

SaaSMAX’s Reseller-Friendly Apps

Apr 16

SaaSMAXListen to today’s episode HERE.

Today we are joined by SaaSMAX CEO Dina Moskowitz and VP Partner Clinton Gatewood to discuss the marketplace they have available of reseller-friendly SaaS applications.

During the discussion it is revealed that SMBs have on average 8-9 SaaS applications, particularly managing marketing and sales business activities. Clinton notes that following their SaaSMAX blog, WiseSaaS, is a good way to learn of new and upcoming applications.

Sales Coach Gil Cargill joins the show as well to give a teaser on his upcoming presentation in the June MSP Online Conference.

Rayanne BuchianicoRayanne Buchianico also joins us today in our Oddballs segment. Rayanne shares tips on keeping things simple with your business accounting.

 

Click to listen to today’s episode.

Odd Tuesdays

 

Listen out for today’s listener coupon to save $$$ on MSP classes over at GreatLittleSeminars!

MSP Online Class

CLICK TO ENLARGE

 

*LINKS from today’s episode*

* Robin Robins Boot Camp
Apr 22 – 25
Nashville, TN
More info HERE.

* SMBTech Fest
Apr 23 – 24
Anaheim, CA
More info HERE.

* ChannelNext East
April 27 – 28
Quebec, Canada
More info HERE.

* Great Little Seminar Online Courses
Apr 28 – May 26
Online Class – Managing Your Service Board – Setup, Core SOPs, and Daily Procedures
Register HERE.

* ASCII Texas
April 29-30
Austin, TX
More info HERE.

* Globalization of SMB Webinar Series
April 28, 10AM Pacific: With Special Guest Richard Tubb!
Online
*Free* Registration HERE.

 

You can find a full 2015 listing of MSP & Tech events happening in Karl’s weekly newsletter.
Sign up at KarlsNews.com to sign up!

Read More

ESET Endpoint Security

Apr 07

James GaskinListen to today’s episode HERE.

Today, Karl talks to Author and IT Freelance Writer James Gaskin about his recent article in ChannelPro magazine on ESET Endpoint Security.

Karl also chats a bit to Business Consultant Josh Peterson, from Bering McKinley, about his upcoming June presentation in this year’s SMB Online conference.

Amy Babinchak
And Amy Babinchak joins us in our Oddballs segment to discuss staying ahead in your technology business and how to take your clients with you.

 

 

 

Click to listen to today’s episode!

Odd Tuesdays

Listen out for today’s listener coupon to save $$$ on the upcoming MSP Online Conference!

MSP Online Conference

*LINKS from today’s episode*

* Great Little Seminar Online Courses
Apr 28 – May 26
Online Class – Managing Your Service Board – Setup, Core SOPs, and Daily Procedures
Register HERE.

* SMB Nation Office 365 Tour
April 16
Chicago, IL
More info HERE.

* Robin Robins Boot Camp
Apr 22 – 25
Nashville, TN
More info HERE.

* SMBTech Fest
Apr 23 – 24
Anaheim, CA
More info HERE.

* Globalization of SMB Webinar Series
April 28, 10AM Pacific
Online
*Free* Registration HERE.

You can find a full 2015 listing of MSP & Tech events happening in Karl’s weekly newsletter.
Sign up at KarlsNews.com to sign up!

Read More